• Refunds are available if:
• The delivered product does not match the description, OR
• The product is received damaged.
• Refunds are not provided for damage caused after delivery.

• Where possible, we encourage customers to consider a replacement as the first option.
• Refunds can be requested if a replacement is not feasible or if the customer prefers a refund.

• Customers must submit a refund or replacement claim within 3 days of receiving their order.

• Customers must provide all requested details (e.g., photos of damaged items, order info) to verify the claim.
• If a customer is unable or unwilling to provide the necessary details, the claim may not be processed.

• Return shipping costs are the customer’s responsibility unless explicitly stated otherwise.

• All refunds will be made through digital payment methods.

• Refunds or replacements will not be provided for:
• Damage after delivery caused by the customer
• Late claims beyond 3 days
• Misuse or mishandling of the product

For any questions or support regarding refunds or replacements, contact us at: